Frequently Asked Questions
Everything you need to know about the Mad Hueys lifestyle
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within Australia. International orders can take between 10-21 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day return window for all full-priced items. Products must be in their original condition, unworn, and with all tags attached to be eligible for a refund or store credit.
How do I track my delivery?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to the carrier's website.
Do you offer international shipping?
Yes, we ship our gear worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Afterpay for buy-now-pay-later convenience.
How should I care for my Mad Hueys apparel?
To keep your gear looking fresh, we recommend a cold machine wash with similar colors and hanging it to dry in the shade. Avoid tumble drying or ironing directly on printed graphics.